OTTER + POP

Challenge

OtterBox built its name on protecting what matters most—your phone and everything it holds.

In 2019, they teamed up with PopSockets to create something unexpected: Otter + Pop, a product that not only protects but also adds a layer of self-expression. The launch wasn’t just about introducing a product—it was about shifting perceptions.

The challenge was clear but complex:

  1. Drive awareness and sell-through at major retail partners, Target and Verizon.
  2. Boost e-commerce sales on OtterBox.com without cannibalizing retail efforts.

This required a careful balance: a campaign that could turn heads, capture hearts, and deliver bottom-line results.

Solution

When it came to launching Otter + Pop, we knew it wasn’t enough to just talk about protection and style. We needed to show why this product belonged in people’s lives.

Our strategy? A full-funnel, multi-platform approach that blended data with creativity to meet customers wherever they were—online, in-store, or somewhere in between.

Retail Strategy

To drive sell-through at Target and Verizon, we honed in on audiences already shopping there! Tailored creative highlighted the value of Otter + Pop, making it easy for customers to take action.

  • TrueView, Snapchat, and Twitter Ads: Built for attention and action, these campaigns over-indexed on Target and Verizon shoppers, delivering millions of impressions.
  • OOH Advertising: Localized efforts near Target and Verizon locations kept the product top of mind, meeting potential buyers in their everyday lives.

E-Commerce Strategy

E-commerce needed its own lane. We developed a parallel strategy that excluded Target and Verizon keywords to avoid overlap, focusing instead on high-intent users with messaging tailored for online shoppers.

  • Engagement Tactics: From scroll-stopping creative to retargeting campaigns, every ad was designed to build interest and drive conversions.
  • Conversion-Focused Creative: Simplified, compelling messaging turned browsers into buyers, delivering results far above industry benchmarks.

Results

The Otter + Pop campaign didn’t just perform—it excelled:

48.7+ million impressions 

across all platforms, keeping the product front and center.

2.73% CTR

Far exceeding industry averages, proving the messaging resonated.

325% ROAS

Blowing past the goal of 1.25, delivering unmatched efficiency.

Conclusion

Otter + Pop wasn’t just a product launch; it was a proof point of what happens when bold creativity meets precise strategy. Vladimir Jones helped OtterBox move beyond protection to self-expression, uniting retail and digital objectives under a single cohesive plan.

The result? A product that didn’t just sell—it popped off!

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