The role, in brief:
We are looking for an experienced Account Supervisor to join the Account Services team. Our Account Supervisors provide strategic leadership on their accounts and manage multi-disciplinary projects across the agency by partnering with internal and external stakeholders.
Responsibilities include:
- Financial health of the account including profitability and growth
- Strategic oversight that ensures the work is achieving client business goals
- Building strong client relationships with various individuals on the client side
- Identifies and pursues areas of opportunity
- Expert in client’s business and industry
- Works closely with Director and President on contract/scope development
- Identifies and ladders up potential client issues
- Owns account scorecard
- Business Case development
- Strong partnership with Insight to help support Creative Brief development
- Partners closely with and leads core team members (SME’s)
- Develops strategic “upfront” and responsible for the narrative of key deliverables e.g. media plans, reports and creative concept decks
Those who succeed in this role have the following qualifications:
- 8+ years of advertising agency experience with at least 3 years of account leadership experience
- Required skills/experience/familiarity in the digital marketing and campaign environment space
- Ability to possess and balance the big picture with the tactical details of daily activities and projects
- Strategic and consultative while also have strong attention to detail
- Strong communication and excellent interpersonal skills
- Understanding of the complex advertising landscape and how to bring together cohesive teams and programs to drive results
- Commitment to ensuring creative excellent and output
- Passionate about great work, your team, and our business
- Active listener with the ability to read a room and adapt accordingly
- Diplomatic and empathetic leader
Core Competencies:
- Demonstrates knowledge of clients’ business, target market, industry and competition
- Develops long-term timelines to keep planning cycles on track and the agency at the forefront of budget and strategy conversations with clients
- Develops a business case at the onset of a planning process that clearly articulates “How we win”
- Works closely and collaboratively with Insight during creative brief development
- Works closely and collaboratively w/ SMEs during campaign planning, consistently driving the team towards strategies that align with client objectives
- Demonstrates the ability to lead discussion around strategy, both internally and externally
- Is involved in the development and presentation of agency POVs
Schedule and Location:
Monday - Friday 8:30am - 5:30pm. Remote work available Mondays and Fridays. This role is based out of our Denver, CO office.
Compensation:
The salary range for this position is $85,000 - $100,000.
Benefits:
- 401k + employer match
- Medical, Dental, Vision
- Life and short-term disability (100% employer paid)
- Voluntary long-term disability
- EAP
- 8 paid holidays
- PTO, Floating Holiday, Volunteering Day
- Education reimbursement
- Employee referral program
- Employee recognition program where points turn into money!
